Privacy & data
Data correction requests
Spotted a wrong entry you cannot fix yourself? Submit a correction request to a specialist.
What it is
Most entries (food, weight, workouts) you can edit yourself. But if you found an error you cannot change — for example a wrong historical entry or profile field — you can submit a data correction request reviewed by a specialist.
How to submit a request
- Open Profile and find the data correction section.
- Choose what it concerns: Profile, Weight, Nutrition, Body scans, Workouts or Other.
- Describe what needs fixing and why.
- Tap "Submit request" — you will see the confirmation "A specialist will review it shortly".
Request statuses
- Pending — not reviewed yet.
- Corrected — the change has been made.
- Rejected — the request could not be fulfilled; you will usually see an explanation.
Tip
The more precisely you point to the date and the specific entry, the faster the specialist can help. For urgent cases you can also message us via Profile → Help.
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